Frequently Asked Questions

We pride ourselves in the availability and accessibility of our management team! We are here to ensure your Gilbert Square experience is as wonderful as possible, with friendly team members ready to assist!

At Gilbert Square, we have an on-site maintenance team ready to assist Monday through Friday, and on call for emergencies! Submit a maintenance request through the online portal or get in contact with the office if you have questions about your request.

Our service technicians are able to provide assistance while you're enjoying life in Mesa! You do not need to be present for your maintenance request to be addressed, but if you would prefer to be there, you're more than welcome.

To get assistance as quickly as possible, place a work order through the online portal or contact our team of management professionals.

If you find yourself locked out during business hours stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, please contact a locksmith if necessary.

Gilbert Square has over 200 off-street parking spaces available throughout the community, so your arrival home from a long day in Mesa is even easier.

Gilbert Square Apartments in Mesa is all about relaxed, easy living. Picture yourself starting the day with a quiet morning by the sparkling pool or unwinding after work under the shaded ramada. Our pet-friendly community also features BBQ stations, open green courtyards, perfect for enjoying time outdoors with your furry friend, an on-site laundry facility, and pet waste stations. At Gilbert Square, you’ll find comfort, convenience, and just the right touch of leisure.

At Gilbert Square in Mesa, we love pets! Yes, we are pet-friendly. Contact our leasing team for additional details about breed restrictions.

At Gilbert Square, you can easily stay cool with the central A/C, enjoy your spa-like bathroom with an individual water heater, and cook to your heart's content with a fully-equipped kitchen complete with a stove, dishwasher, fridge, and so much more.

Our Gilbert Square  apartments in Mesa are unfurnished meaning they are a blank canvas for you to create. Fill your space with what matters most.

Our Gilbert Square team aims to approve all applications within 24-hours. If you have questions about the status of your application, please call our leasing team!

At Gilbert Square, paying rent is made easy. You can choose to make your payments online with a bank account, debit, or credit card, or our office team is able to accept personal checks or certified funds!

At Gilbert Square, all residents are required to have renter's insurance. Please contact our leasing team to discuss the renter's insurance policy in more depth.

For internet and cable you can use Cox Communications, keeping in mind Gilbert Square offers high-speed internet! 
 

If your situation changes, we offer buy-out options with a lease termination fee! When you need our assistance, please call our leasing team to discuss your options for leasing changes.

For any questions about setting up your utilities, please contact your Gilbert Square leasing team!

At Gilbert Square, residents are responsible for paying all utilities. You are able to pay some monthly utility bills through our online portal for added convenience! Contact your leasing team for details. 

The location of Gilbert Square offers excellent access to public transportation options, so you can easily explore the newest hotspots in the area! Our apartments in Mesa are within walking distance to the metro bus line and the Gilbert Road light rail station.

Great schooling and education are right around the corner as we are located in Mesa Unified School District. 

Come visit us and find your new home! For easy directions from where you are, you can use our Google Business Profile or call our leasing team for additional directions.

To apply for your new home at Gilbert Square, visit the Floor Plans page and apply now! You are also able to apply through the Applicants link at the top of the site.

When reviewing an application to rent at Gilbert Square, we conduct a criminal background check, verify rental history, analyze credit history, and income-to-rent ratio. If you have questions about our application process, please contact our leasing team to speak with one of our friendly team members.

Applicants must have verifiable income equal or greater to 2.5 times (gross) the market rent. Guarantors must have original, verifiable income equal to or greater than 4 times (gross market rent).

Past rental qualification is at least 1 of year or 12 months of verifiable 3rd party or mortgage payment history.

We verify income in our office. To find out which documents you’ll need, please speak with someone from the Gilbert Square team.

Our system generates a risk vs credit score. Bankruptcies, judgments, and balance(s) owed to other management may cause an applicant to be denied.

You have picked a wonderful place for your first home! At Gilbert Square, we are so excited to welcome you into our tight-knit community with all the features you're sure to love.

All are welcome to come take a tour! Call our property staff to arrange the best time so there is no wait and enough time to answer any questions you have about your new home!

We accept both appointments and walk-ins. In order to get the full experience of these beautiful Gilbert Square apartments, schedule a tour to prevent any wait time and to ensure you can ask all the questions about your new home.

Gilbert Square offers unrenovated, renovated, and upgraded units, ready to provide your next new home! We make sure everything is cleaned and serviced, so when you move in, you're ready to relax at home.

Our community is located in the heart of Mesa, and due to the urban environment noise levels are expected to be moderate.

Local shopping, dining, and entertainment surrounds the community, located just minutes away from the heart of Mesa.

We want our residents to make their space just like home. We ask upon move out that the unit is returned to exactly as it was upon move-in to prevent any fees.

At our apartments in Mesa residents will be responsible for paying monthly fees like utilities and pest control. Please contact a Gilbert Square team member for details. 

Gilbert Square  does not allow unattended guests or listing apartment homes for booking on Airbnb, VRBO, etc.

We want Gilbert Square to be as peaceful for all our residents as possible! Building quiet hours are from 10 pm to 6 am. All of our community spaces are ready for your enjoyment.

Move in payment may vary based on your approval status. Please contact a team member for details.